Privacy Policy

Introduction

Mike Healey Plumbing, Drain & Softwater ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit mikehealeyplumbing.com or communicate with us via phone, text, or email.

Information We Collect

We may collect the following types of information:

• Name, phone number, email address, and home address when you submit a contact form, book an appointment, or interact with our chat widget
• Information about the plumbing services you are requesting
• Device and browser information collected automatically when you visit our website
• Communications you send us via text, email, or phone

How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and schedule appointments
• Send appointment confirmations and reminders
• Follow up after completed jobs to ensure your satisfaction
• Send promotional messages about our services, special offers, and discounts (only with your explicit consent)
• Improve our website and services
• Comply with legal obligations

SMS and Text Message Communications

By providing your phone number and opting in through our website chat widget or contact forms, you consent to receive text messages from Mike Healey Plumbing, Drain & Softwater. These messages may include appointment confirmations, service reminders, follow-up messages, and promotional offers.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at (801) 406-3390.

We do not sell, share, or rent your phone number or personal information to third parties for their marketing purposes.

Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
• When required by law or to protect our legal rights
• With your explicit consent

Cookies

Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our website may not function properly without cookies.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: